Training | Vet Services | Pet
Taxi | Adoption Service
Pet Taxi Fees
Pick-ups and Deliveries Rules & Regulations:
Pick-ups and deliveries are done in our private Limo/Van
which is heated and
air conditioned and plays soft music so your pet can enjoy
Appointments need at least 2 days reservations.
During off-peak times we may be able
to accommodate next day pick-ups.
PICK-UP SCHEDULE: The hours for getting
your pet are usually before store hours and delivered after store hours.
From 7AM-9:30AM and 6PM-8:30PM
Please call the day before you cancel your appointment as to avoid penalties
if you cancel at time of pick-up.
IF NO ONE IS HOME: You
must let us know if you will not be home at time of delivery to avoid
Drivers will only wait no more than
5 minutes and they
will try and contact you by phone call, knocking on your door, or asking
a neighbor if possible.
If none of these attempts are successful, then your pet
is returned to the store. We understand that emergencies can occur and
you may not be able to contact us to cancel your delivery. We care about
your pet and we will provide proper care for them but until you are reunited
with your pet the following conditions and charges will apply:
The return trip to the store at going rate: ($10-$25)
Emergency opening of store after hours(past 8 PM)- $40
Preparations of housing, paperwork and overnight stay
No Checks accepted!
We are sorry if these charges offend you, but the inconvenience
and hardship of all the people who must now come into play to keep your
pet safe and happy must be compensated. Know that your pet will be provided
with the proper housing and transportation until you are both reunited.
Please make sure you are available at all times specified
Puppy Paradise is happy to offer veterinary
services to our in house guests. While boarding, you can have your pets
routine health needs taken care of by the Animal Clinic, who makes regular
visits to the kennel. This will make it easier for compliance with our
vaccination requirements and save you time by eliminating those routine
trips to the veterinarian.
If for some reason you can no longer keep your pet we
find homes for unwanted suitable pets.